Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a secure and personalised gaming experience. When you create an account, you may be asked to supply personal details such as your full name, date of birth, residential address, email address and telephone number. This information helps us verify your identity and comply with legal and regulatory obligations.

In addition to the details you provide directly, we automatically gather certain technical information whenever you visit our site. This includes your IP address, browser type and version, device operating system, pages viewed, time spent on the site and referral sources. We may also collect information related to your transactions, including deposit and withdrawal history, chosen payment methods and any correspondence you send to our support team.

Where required by law or our internal verification procedures, we may request additional documentation such as proof of identity, proof of address or source of funds records. You are never obliged to provide this information, but failure to do so may prevent us from offering certain services or processing withdrawals.

How We Use Your Information

Your personal information is used primarily to create and manage your gaming account, process deposits and withdrawals, and deliver customer support. We also use it to improve the functionality of our website, personalise your experience and develop new features that better meet player expectations.

Where you have given consent, we may send you promotional communications about bonuses, tournaments and special offers that we believe will interest you. You can withdraw this consent at any time by adjusting your account preferences or contacting our support team. We also use your data to detect and prevent fraud, meet anti-money laundering and counter-terrorism financing requirements, and fulfil any legal obligations that apply to our operations.

Disclosure of Your Information

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share data with carefully selected service providers who assist us in operating the website and delivering our services. These include payment processors, identity verification agencies, hosting providers, analytics partners and professional advisers who are bound by strict confidentiality obligations.

We may also disclose your information when required by law, regulation or court order, or to protect the rights, property or safety of Wild Tokyo Casino, our players or the wider public. This may include sharing data with regulatory authorities or law enforcement agencies where we have a genuine belief that such disclosure is necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse site traffic and measure the effectiveness of our marketing campaigns. Some cookies are essential for the website to function properly, while others help us understand how visitors interact with our content.

You can manage your cookie preferences through your browser settings or the cookie consent tool provided on our site. Please note that disabling certain cookies may affect the functionality of certain features and your overall experience.

Data Security

We take the protection of your personal information seriously and implement appropriate technical and organisational measures to safeguard it. These include encryption of sensitive data, secure servers, access controls and regular security reviews. While no system can guarantee absolute security, we continuously work to maintain a high standard of protection for the information you entrust to us.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask for deletion of your information where we no longer have a legitimate reason to retain it. You may also object to certain types of processing or request that we transfer your data to another service provider where technically feasible.

To exercise any of these rights, please contact our customer support team with sufficient information to verify your identity. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once the need for retention ends, we securely delete or anonymise the data so it can no longer be associated with you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we protect your information.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact our support team.